1. Definitions

Authorised User means an employee or authorised representative of the School.

Licence Key means the serial key issued by SchoolLens to activate the Software.

School means the educational institution purchasing the Software subscription.

School Data means all data, information, student records, imported datasets, files and reports supplied to, created by or generated through the Software by the School.

Software means the SchoolLens desktop application, including all updates, enhancements and accompanying documentation supplied during an active Subscription.

Subscription means the annual licence granted by SchoolLens to use the Software.

Subscription Year means the period ending on 15 December of the applicable calendar year.

2. Licence Grant

2.1 Subject to this Agreement and payment of the applicable Subscription fee, SchoolLens grants the School a limited, non-exclusive and non-transferable licence to:

• install the Software on any number of School-managed devices;
• use the Software solely for the School’s internal educational and administrative purposes; and
• permit Authorised Users to access and use the Software on behalf of the School.

2.2 The licence is granted to the School as a legal entity and may not be transferred, assigned or sublicensed without the prior written consent of SchoolLens.

3. Subscription Term

3.1 Each Subscription commences upon activation and automatically expires on 15 December of the applicable Subscription Year.

3.2 Upon expiry:

• the Software will cease operating;
• access to Software functionality will be disabled until a new Subscription is purchased and activated; and
• no automatic renewal will occur.

3.3 SchoolLens may invite the School to renew its Subscription before expiry but is under no obligation to do so.

4. Trial Licences

4.1 SchoolLens may provide trial licences from time to time.

4.2 Trial licences:

• include the full functionality of the Software unless otherwise stated;
• are limited by time only;
• expire automatically at the end of the trial period; and
• are provided without warranty.

4.3 SchoolLens may withdraw or terminate a trial licence at any time.

5. Fees and Payment

5.1 Subscription fees are invoiced annually.

5.2 Payment must be made in accordance with the payment terms stated on the invoice.

5.3 SchoolLens reserves the right to suspend or terminate a Subscription where invoices remain unpaid.

5.4 Refunds are provided solely at the discretion of SchoolLens unless otherwise required by law.

6. Software Updates

6.1 During an active Subscription, the School is entitled to receive software updates, bug fixes, improvements and feature enhancements made available for its applicable Subscription tier.

6.2 SchoolLens may modify, improve or discontinue features where reasonably necessary to improve the Software or maintain security.

7. Internet Connectivity

7.1 The Software is designed to operate primarily as a desktop application.

7.2 The Software may periodically connect to SchoolLens servers to:

• validate the Licence Key;
• verify Subscription status;
• download software updates; and
• retrieve reference data used in analytical calculations.

7.3 During the normal operation of the Software, SchoolLens does not transmit or store School Data or student-identifiable information on its servers.

8. Support

8.1 Technical support is provided via email at support@schoollens.com.au.

8.2 Online instructional resources and training videos are available through the SchoolLens website.

8.3 SchoolLens will use reasonable efforts to respond to support enquiries but does not guarantee response or resolution times.

8.4 The School should take reasonable steps to ensure that screenshots, logs and diagnostic information submitted during support requests do not contain student-identifiable personal information. If student-identifiable personal information is inadvertently provided, SchoolLens will securely delete that information as soon as reasonably practicable after it is no longer required to resolve the support request.

9. School Responsibilities

The School is responsible for:

• ensuring imported School Data is accurate and complete;
• maintaining appropriate backups of all School Data;
• protecting its Licence Key from unauthorised disclosure;
• ensuring only Authorised Users use the Software;
• maintaining suitable hardware and operating systems for the Software; and
• complying with all applicable laws relating to student information.

The School must promptly notify SchoolLens if it becomes aware that its Licence Key has been compromised.

10. Data Ownership

10.1 All School Data remains the property of the School.

10.2 SchoolLens does not claim ownership of any School Data.

10.3 SchoolLens stores only the primary contact details required to administer the Subscription and provide support.

10.4 The Software includes facilities allowing Schools to export their own School Data.

11. Privacy

11.1 SchoolLens collects and handles personal information in accordance with its Privacy Policy, available on the SchoolLens website.

11.2 Except for contact information required to administer the Subscription, licensing information and information voluntarily provided during support requests, SchoolLens does not collect or store School Data or student-identifiable information during the normal operation of the Software.

11.3 The School remains responsible for ensuring its use of the Software complies with all applicable privacy legislation, departmental policies and obligations relating to student information.

12. Analytical Information

12.1 SchoolLens is an analytical software tool.

12.2 The Software analyses information supplied by the School and assumes that information is accurate.

12.3 The Software does not provide educational, legal, financial or professional advice.

12.4 Decisions relating to students, curriculum, staffing, budgeting or school strategy remain solely the responsibility of the School.

12.5 The School acknowledges that analytical outputs produced by the Software depend upon the quality, completeness and accuracy of School Data and should be considered alongside the professional judgement of the School. SchoolLens does not guarantee educational outcomes, funding outcomes, compliance outcomes or strategic decisions resulting from use of the Software.

13. Intellectual Property

13.1 The Software, including its source code, design, algorithms, graphics, documentation and branding, remains the intellectual property of SchoolLens.

13.2 Nothing in this Agreement transfers ownership of the Software to the School.

14. Licence Restrictions

The School must not:

• share its Licence Key outside the School;
• copy or distribute the Software except as permitted by this Agreement;
• reverse engineer, decompile or disassemble the Software except where permitted by law;
• modify or create derivative works of the Software;
• remove copyright notices or proprietary markings;
• circumvent licensing or security mechanisms; or
• permit any third party outside the School to use the Software.

15. Acceptable Use

The School must not use the Software:

• for any unlawful purpose;
• in a manner that infringes the rights of another person;
• to introduce malicious software or code;
• to interfere with licensing or security mechanisms; or
• attempt unauthorised access to the Software or related systems.

16. Suspension and Termination

16.1 SchoolLens may immediately suspend or terminate a Subscription if:

• Subscription fees remain unpaid;
• the Licence Key is shared outside the School;
• the Software is used in breach of this Agreement;
• unauthorised copying or reverse engineering occurs; or
• suspension is reasonably necessary to protect the security or integrity of the Software.

16.2 SchoolLens may remotely disable a Licence Key where reasonably necessary to respond to a material breach of this Agreement, prevent unauthorised use, protect the security or integrity of the Software, or respond to a security incident. Except in urgent circumstances involving data security or intellectual property risks, SchoolLens will provide the School with five (5) business days’ written notice to remedy the breach before exercising this right.

16.3 Termination does not affect any rights accrued before termination.

17. Warranties

17.1 SchoolLens warrants that it will provide the Software with reasonable care and skill.

17.2 Except as expressly set out in this Agreement or required by law, SchoolLens gives no other warranties, representations or guarantees in relation to the Software.

17.3 SchoolLens does not warrant that:

• the Software will operate without interruption;
• the Software will be free from defects;
• every analytical result will meet the School’s expectations; or
• all errors will be corrected.

18. Limitation of Liability

18.1 To the maximum extent permitted by law:

• SchoolLens is not liable for any indirect, consequential, incidental, special or exemplary loss or damage;
• SchoolLens is not liable for any loss arising from inaccurate, incomplete or unlawful School Data supplied by the School; and
• SchoolLens is not liable for decisions or actions taken by the School based on reports, analyses or other outputs generated by the Software.

18.2 Nothing in this Agreement excludes, restricts or modifies any rights or guarantees that cannot lawfully be excluded under the Competition and Consumer Act 2010 (Cth) or any other applicable legislation.

18.3 Where liability cannot lawfully be excluded, SchoolLens’ liability is limited to the maximum extent permitted by law, including, where applicable, the supply of the services again or payment of the cost of having the services supplied again.

18.4 To the maximum extent permitted by law, SchoolLens’ aggregate liability arising out of or in connection with this Agreement will not exceed the total Subscription Fees paid by the School during the twelve (12) months immediately preceding the event giving rise to the claim.

19. Indemnity

19.1 The School indemnifies SchoolLens against any claim, loss, liability, damage, cost or expense (including reasonable legal costs) arising directly from:

• the School’s breach of this Agreement;
• unlawful use of the Software;
• the importation or use of School Data that the School is not legally entitled to use; or
• the School’s negligence or wilful misconduct.

This clause does not apply to the extent that the claim, loss, liability, damage, cost or expense arises from SchoolLens’ negligence, wilful misconduct or breach of this Agreement.

19.2 SchoolLens indemnifies the School against any claim by a third party that the unmodified Software infringes that third party’s Australian intellectual property rights, provided that the School:

• promptly notifies SchoolLens of the claim;
• gives SchoolLens sole conduct of the defence and any settlement negotiations; and
• provides all reasonable assistance reasonably requested by SchoolLens.

This indemnity does not apply to claims arising from:

• modification of the Software by the School or any third party;
• use of the Software in combination with products, services or software not supplied or approved by SchoolLens;
• use of the Software in breach of this Agreement; or
• continued use of the Software after SchoolLens has provided a non-infringing replacement or workaround.

20. Australian Consumer Law

Nothing in this Agreement excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Competition and Consumer Act 2010 (Cth) or any other applicable legislation.

21. Changes to the Software

21.1 SchoolLens may improve, modify or enhance the Software from time to time.

21.2 SchoolLens will use reasonable endeavours to ensure that updates do not materially reduce the overall functionality available under the applicable Subscription tier.

22. Force Majeure

Neither party is liable for any delay or failure to perform its obligations under this Agreement to the extent caused by circumstances beyond its reasonable control, including natural disasters, acts of government, war, civil unrest, telecommunications failures, widespread internet outages or cyber security incidents.

The affected party must notify the other party as soon as reasonably practicable after becoming aware of the relevant event.

23. Entire Agreement

This Agreement constitutes the entire agreement between the parties concerning the Software and supersedes all prior discussions, negotiations, understandings and agreements relating to its subject matter.

24. Severability

If any provision of this Agreement is held to be invalid, illegal or unenforceable, that provision will be severed to the extent necessary, and the remaining provisions will continue in full force and effect.

25. Waiver

A failure or delay by either party to exercise any right or remedy under this Agreement does not constitute a waiver of that right or remedy, nor does any partial exercise prevent any further exercise of that or any other right or remedy.

26. Assignment

26.1 The School may not assign, transfer or otherwise deal with this Agreement or any of its rights or obligations under it without the prior written consent of SchoolLens.

26.2 SchoolLens may assign or transfer this Agreement in connection with a merger, acquisition, corporate restructure or the sale of all or substantially all of its business relating to the Software.

27. Survival

The provisions relating to Intellectual Property, Data Ownership, Privacy, Warranties, Limitation of Liability, Indemnity, Governing Law, and any other provisions which by their nature are intended to survive termination will continue in force after this Agreement ends.

28. Notices

Any notice under this Agreement must be in writing and may be delivered by email to the contact details most recently notified by either party.

A notice sent by email is deemed received on the day it is sent unless the sender receives an automated notification that delivery has failed.

29. Governing Law

29.1 This Agreement is governed by the laws of Western Australia.

29.2 The parties submit to the exclusive jurisdiction of the courts of Western Australia.

30. Changes to this Agreement

30.1 SchoolLens may update this Agreement from time to time.

30.2 Any updated version of this Agreement will apply only to new Subscriptions and Subscription renewals from the date it is published on the SchoolLens website.

31. Contact Details

For enquiries regarding this Agreement or the Software, please contact:

SchoolLens

ABN: 97 755 250 395

Email: admin@schoollens.com.au

Website: www.schoollens.com.au

Last Updated: 1 July 2026